Hey so I've found a bug where it looks like toad loses connection to your server, it then has a ridiculous problem where whenever you mouse over the object explorer the client then throws out a bug. This will happen constantly for about 15 minutes, and then randomly will just stop spitting out the error. I have found that disconnecting and re-connecting sorts the connection problem and then the issue goes away, until it falls over again. Here is the Error print out: ################################################################################# System.InvalidOperationException Connection must be opened. Stack Trace: at Devart.Common.Utils.CheckConnectionOpen(IDbConnection connection) at Devart.Data.MySql.MySqlConnection.Ping() at Quest.Toad.MySQL.MySQLConnection.Ping(IDbConnection connection, Object syncObject) at Quest.Toad.MySQL.MySQLConnection.EnsureOpenConnection(IDbConnection connection, Boolean transaction) at Quest.Toad.Db.Connection.Db(ConnectionType type, Boolean transaction, Boolean doNotEnsureOpenConnection) at Quest.Toad.Db.Connection.Db(ConnectionType type) at Quest.Toad.Trl.SqlTrl.GetTrlCount() at Quest.Toad.DatabaseBrowser.LeftListControl.ReadCount(CountState data, Int32& totalCount, Int32& count) ################################################################################# And here is the full support ticket: ################################################################################# mouse over object explorer and this happens ********************************************************************** Exception Information ********************************************************************** Exception: System.InvalidOperationException Message : Connection must be opened. Stack Trace: at Devart.Common.Utils.CheckConnectionOpen(IDbConnection connection) at Devart.Data.MySql.MySqlConnection.Ping() at Quest.Toad.MySQL.MySQLConnection.Ping(IDbConnection connection, Object syncObject) at Quest.Toad.MySQL.MySQLConnection.EnsureOpenConnection(IDbConnection connection, Boolean transaction) at Quest.Toad.Db.Connection.Db(ConnectionType type, Boolean transaction, Boolean doNotEnsureOpenConnection) at Quest.Toad.Db.Connection.Db(ConnectionType type) at Quest.Toad.Trl.SqlTrl.GetTrlCount() at Quest.Toad.DatabaseBrowser.LeftListControl.ReadCount(CountState data, Int32& totalCount, Int32& count) ********************************************************************** NOTE: We are eliminating automatic support case creation by email. Before sending your Support Bundle, ensure your subject line includes an opened CaseID:### or a Service Request ID:###. Without the CaseID or Service Request ID your Support Bundle request will be declined. The quickest way to open a new service request is through our online Support Portal support.software.dell.com/Manage-Service-Request. You can also contact Support for assistance to create a new case, please visit support.software.dell.com/.../contact-technical-support . Post case creation you will continue to have all communication options available including email, phone, or through the Support Portal to manage the lifecycle of your case. ********************************************************************** Support Bundle: Toad for MySQL 7.5.0.966 Freeware 19/08/2015 15:31:00 ********************************************************************** ********************************************************************** System Information ********************************************************************** Operating System Microsoft Windows 7 Professional 6.1.7601 AMD64 Manufacturer: Microsoft Corporation Computer Name: PN-MI-JCU Windows Directory: C:\windows Computer System Computer Manufacturer Name: Dell Inc. Computer Model: OptiPlex 7020 System Type: x64-based PC Total Physical Memory: 8,294,560 KB Domain: pn.domain User Name: PN\Jcurtis System Processor Manufacturer: GenuineIntel Computer Processor: Intel64 Family 6 Model 60 Stepping 3 CPU Speed: 3.601 GHz L2 Cache Size: 1 KB System Bios BIOS: BIOS Date: 04/01/15 20:21:57 Ver: A04.00 BIOS Version: DELL - 1072009 System Time Zone Time Zone: (UTC) Dublin, Edinburgh, Lisbon, London Video Controller Name: Intel(R) HD Graphics 4600 Processor: Intel(R) HD Graphics Family Mode: 1680 x 1050 x 4294967296 colors Video Ram: 1,048,576 KB PNP Device ID: PCI\VEN_8086&DEV_0412&SUBSYS_05A51028&REV_06\3&11583659&3&10 Status: OK Name: ShoreTel Desktop Sharing Accelerator Processor: Mode: 1440 x 900 x 4294967296 colors Video Ram: PNP Device ID: ROOT\DISPLAY\0000 Status: OK Environment Variables Path = C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;C:\windows\system32;C:\windows;C:\windows\System32\Wbem;C:\windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\ShoreTel\Contact Center\Agent\Bin;C:\Program Files (x86)\Shoreline Communications\ShoreWare Client\;C:\Program Files (x86)\Shoreline Communications\ShoreWare Client\win64;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\IDE\PrivateAssemblies\;C:\Program Files (x86)\Microsoft SQL Server\100\DTS\Binn\ CCBASE_HOME = C:\Program Files (x86)\ShoreTel\Contact Center\Agent\ PATHEXT = .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC USERDOMAIN = PN PROCESSOR_ARCHITECTURE = x86 ProgramW6432 = C:\Program Files PUBLIC = C:\Users\Public APPDATA = C:\Users\Jcurtis\AppData\Roaming windir = C:\windows LOCALAPPDATA = C:\Users\Jcurtis\AppData\Local CommonProgramW6432 = C:\Program Files\Common Files windows_tracing_flags = 3 windows_tracing_logfile = C:\BVTBin\Tests\installpackage\csilogfile.log USERDNSDOMAIN = PN.DOMAIN SESSIONNAME = Console USERPROFILE = C:\Users\Jcurtis ProgramFiles = C:\Program Files (x86) PROCESSOR_LEVEL = 6 FP_NO_HOST_CHECK = NO HOMEPATH = \Users\Jcurtis COMPUTERNAME = PN-MI-JCU PROCESSOR_ARCHITEW6432 = AMD64 USERNAME = Jcurtis NUMBER_OF_PROCESSORS = 8 PROCESSOR_IDENTIFIER = Intel64 Family 6 Model 60 Stepping 3, GenuineIntel ComSpec = C:\windows\system32\cmd.exe SystemRoot = C:\windows DEFLOGDIR = C:\ProgramData\McAfee\DesktopProtection LOGONSERVER = \\PBS-DC01 TEMP = C:\Users\Jcurtis\AppData\Local\Temp ProgramFiles(x86) = C:\Program Files (x86) CommonProgramFiles = C:\Program Files (x86)\Common Files TMP = C:\Users\Jcurtis\AppData\Local\Temp PROCESSOR_REVISION = 3c03 CommonProgramFiles(x86) = C:\Program Files (x86)\Common Files ALLUSERSPROFILE = C:\ProgramData SystemDrive = C: PSModulePath = C:\windows\system32\WindowsPowerShell\v1.0\Modules\ OS = Windows_NT VSEDEFLOGDIR = C:\ProgramData\McAfee\DesktopProtection ProgramData = C:\ProgramData HOMEDRIVE = C: ********************************************************************** Connection Information ********************************************************************** Current Connection: ReportingTeam@mis.plus.net (DataWarehouse) MySQL database Server version 5.5.10 Connected since 19/08/2015 15:25:52 0 of 3 connections in pool active Database Variables: ********************************************************************** Loaded Assemblies ********************************************************************** Accessibility, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a C:\windows\Microsoft.Net\assembly\GAC_MSIL\Accessibility\v4.0_4.0.0.0__b03f5f7f11d50a3a\Accessibility.dll ActiproSoftware.Docking.WinForms, Version=14.1.322.0, Culture=neutral, PublicKeyToken=c27e062d3c1a4763 C:\windows\assembly\GAC_MSIL\ActiproSoftware.Docking.WinForms\14.1.322.0__c27e062d3c1a4763\ActiproSoftware.Docking.WinForms.dll ActiproSoftware.Shared.WinForms, Version=14.1.322.0, Culture=neutral, PublicKeyToken=c27e062d3c1a4763 C:\windows\assembly\GAC_MSIL\ActiproSoftware.Shared.WinForms\14.1.322.0__c27e062d3c1a4763\ActiproSoftware.Shared.WinForms.dll ActiproSoftware.SyntaxEditor.WinForms, Version=14.1.322.0, Culture=neutral, PublicKeyToken=c27e062d3c1a4763 C:\windows\assembly\GAC_MSIL\ActiproSoftware.SyntaxEditor.WinForms\14.1.322.0__c27e062d3c1a4763\ActiproSoftware.SyntaxEditor.WinForms.dll Anonymously Hosted DynamicMethods Assembly, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null Location is not supported for given Assembly BouncyCastle.Crypto, Version=1.7.4114.6375, Culture=neutral, PublicKeyToken=0e99375e54769942 C:\Program Files (x86)\Dell\Toad for MySQL Freeware 7.5\BouncyCastle.Crypto.dll Dell.FastETL, Version=7.2.0.966, Culture=neutral, PublicKeyToken=ef645eb5653fd56a C:\Program Files (x86)\Dell\Toad for MySQL Freeware 7.5\Dell.FastETL.dll Dell.NamedPipeRPC, Version=1.0.0.0, Culture=neutral, PublicKeyToken=ef645eb5653fd56a C:\Program Files (x86)\Dell\Toad for MySQL Freeware 7.5\Dell.NamedPipeRPC.dll Dell.SecTech, Version=4.3.0.448, Culture=neutral, PublicKeyToken=99d4728064788932 C:\windows\Microsoft.Net\assembly\GAC_MSIL\Dell.SecTech\v4.0_4.3.0.448__99d4728064788932\Dell.SecTech.dll Dell.ToadCommunication, Version=7.0.10.0, Culture=neutral, PublicKeyToken=ef645eb5653fd56a C:\Program Files (x86)\Dell\Toad for MySQL Freeware 7.5\Dell.ToadCommunication.dll Dell.ToadGeneral, Version=7.0.10.0, Culture=neutral, PublicKeyToken=ef645eb5653fd56a C:\Program Files (x86)\Dell\Toad for MySQL Freeware 7.5\Dell.ToadGeneral.dll Devart.Data, Version=5.0.1085.0, Culture=neutral, PublicKeyToken=09af7300eec23701 C:\windows\assembly\GAC_MSIL\Devart.Data\5.0.1085.0__09af7300eec23701\Devart.Data.dll Devart.Data.MySql, Version=8.3.293.0, Culture=neutral, PublicKeyToken=09af7300eec23701 C:\windows\assembly\GAC_MSIL\Devart.Data.MySql\8.3.293.0__09af7300eec23701\Devart.Data.MySql.dll DevExpress.BonusSkins.v14.1, Version=14.1.9.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a C:\windows\Microsoft.Net\assembly\GAC_MSIL\DevExpress.BonusSkins.v14.1\v4.0_14.1.9.0__b88d1754d700e49a\DevExpress.BonusSkins.v14.1.dll DevExpress.Data.v14.1, Version=14.1.9.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a C:\windows\Microsoft.Net\assembly\GAC_MSIL\DevExpress.Data.v14.1\v4.0_14.1.9.0__b88d1754d700e49a\DevExpress.Data.v14.1.dll DevExpress.Utils.v14.1, Version=14.1.9.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a C:\windows\Microsoft.Net\assembly\GAC_MSIL\DevExpress.Utils.v14.1\v4.0_14.1.9.0__b88d1754d700e49a\DevExpress.Utils.v14.1.dll DevExpress.XtraBars.v14.1, Version=14.1.9.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a C:\windows\Microsoft.Net\assembly\GAC_MSIL\DevExpress.XtraBars.v14.1\v4.0_14.1.9.0__b88d1754d700e49a\DevExpress.XtraBars.v14.1.dll DevExpress.XtraEditors.v14.1, Version=14.1.9.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a C:\windows\Microsoft.Net\assembly\GAC_MSIL\DevExpress.XtraEditors.v14.1\v4.0_14.1.9.0__b88d1754d700e49a\DevExpress.XtraEditors.v14.1.dll DevExpress.XtraGrid.v14.1, Version=14.1.9.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a C:\windows\Microsoft.Net\assembly\GAC_MSIL\DevExpress.XtraGrid.v14.1\v4.0_14.1.9.0__b88d1754d700e49a\DevExpress.XtraGrid.v14.1.dll DevExpress.XtraPrinting.v14.1, Version=14.1.9.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a C:\windows\Microsoft.Net\assembly\GAC_MSIL\DevExpress.XtraPrinting.v14.1\v4.0_14.1.9.0__b88d1754d700e49a\DevExpress.XtraPrinting.v14.1.dll DevExpress.XtraTreeList.v14.1, Version=14.1.9.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a C:\windows\Microsoft.Net\assembly\GAC_MSIL\DevExpress.XtraTreeList.v14.1\v4.0_14.1.9.0__b88d1754d700e49a\DevExpress.XtraTreeList.v14.1.dll FastData, Version=6.0.0.966, Culture=neutral, PublicKeyToken=ef645eb5653fd56a C:\Program Files (x86)\Dell\Toad for MySQL Freeware 7.5\FastData.dll Ionic.Zip, Version=1.9.1.5, Culture=neutral, PublicKeyToken=edbe51ad942a3f5c C:\Program Files (x86)\Dell\Toad for MySQL Freeware 7.5\Ionic.Zip.dll ManagedQP5, Version=5.2.5.0, Culture=neutral, PublicKeyToken=ef645eb5653fd56a C:\Program Files (x86)\Dell\Toad for MySQL Freeware 7.5\managedqp5.dll Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null Location is not supported for given Assembly mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorlib.dll MySql.Data, Version=6.7.4.0, Culture=neutral, PublicKeyToken=c5687fc88969c44d C:\Program Files (x86)\Dell\Toad for MySQL Freeware 7.5\Plugins\MySQL\MySql.Data.dll PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 C:\windows\Microsoft.Net\assembly\GAC_32\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 C:\windows\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll PresentationFramework.Aero, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 C:\windows\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework.Aero\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.Aero.dll Quest.PersistentCache, Version=3.0.0.966, Culture=neutral, PublicKeyToken=ef645eb5653fd56a C:\Program Files (x86)\Dell\Toad for MySQL Freeware 7.5\Quest.PersistentCache.dll Quest.VersionControl, Version=1.1.0.966, Culture=neutral, PublicKeyToken=ef645eb5653fd56a C:\Program Files (x86)\Dell\Toad for MySQL Freeware 7.5\Quest.VersionControl.dll QuestElevation, Version=1.0.0.0, Culture=neutral, PublicKeyToken=ef645eb5653fd56a C:\Program Files (x86)\Dell\Toad for MySQL Freeware 7.5\QuestElevation.exe System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 C:\windows\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a C:\windows\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 C:\windows\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll System.Data, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 C:\windows\Microsoft.Net\assembly\GAC_32\System.Data\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll System.Data.DataSetExtensions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 C:\windows\Microsoft.Net\assembly\GAC_MSIL\System.Data.DataSetExtensions\v4.0_4.0.0.0__b77a5c561934e089\System.Data.DataSetExtensions.dll System.Data.Linq, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 C:\windows\Microsoft.Net\assembly\GAC_MSIL\System.Data.Linq\v4.0_4.0.0.0__b77a5c561934e089\System.Data.Linq.dll System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a C:\windows\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll System.EnterpriseServices, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a C:\windows\Microsoft.Net\assembly\GAC_32\System.EnterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.EnterpriseServices.dll System.Management, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a C:\windows\Microsoft.Net\assembly\GAC_MSIL\System.Management\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Management.dll System.Numerics, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 C:\windows\Microsoft.Net\assembly\GAC_MSIL\System.Numerics\v4.0_4.0.0.0__b77a5c561934e089\System.Numerics.dll System.Runtime.Serialization.Formatters.Soap, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a C:\windows\Microsoft.Net\assembly\GAC_MSIL\System.Runtime.Serialization.Formatters.Soap\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Runtime.Serialization.Formatters.Soap.dll System.Transactions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 C:\windows\Microsoft.Net\assembly\GAC_32\System.Transactions\v4.0_4.0.0.0__b77a5c561934e089\System.Transactions.dll System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a C:\windows\Microsoft.Net\assembly\GAC_32\System.Web\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Web.dll System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 C:\windows\Microsoft.Net\assembly\GAC_MSIL\System.Windows.Forms\v4.0_4.0.0.0__b77a5c561934e089\System.Windows.Forms.dll System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 C:\windows\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 C:\windows\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll System.Xml.Linq, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 C:\windows\Microsoft.Net\assembly\GAC_MSIL\System.Xml.Linq\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.Linq.dll Toad, Version=7.5.0.966, Culture=neutral, PublicKeyToken=ef645eb5653fd56a C:\Program Files (x86)\Dell\Toad for MySQL Freeware 7.5\toad.exe ToadBlue2014, Version=14.1.8.0, Culture=neutral, PublicKeyToken=95fc6c5621878f0a C:\Program Files (x86)\Dell\Toad for MySQL Freeware 7.5\ToadBlue2014.dll ToadCore, Version=7.5.0.966, Culture=neutral, PublicKeyToken=ef645eb5653fd56a C:\Program Files (x86)\Dell\Toad for MySQL Freeware 7.5\ToadCore.dll ToadMySQL, Version=7.5.0.966, Culture=neutral, PublicKeyToken=ef645eb5653fd56a C:\Program Files (x86)\Dell\Toad for MySQL Freeware 7.5\Plugins\MySQL\ToadMySQL.dll ToadMySQLProvider, Version=7.5.0.966, Culture=neutral, PublicKeyToken=ef645eb5653fd56a C:\Program Files (x86)\Dell\Toad for MySQL Freeware 7.5\Plugins\MySQL\ToadMySQLProvider.dll ToadPlugin, Version=6.0.0.966, Culture=neutral, PublicKeyToken=ef645eb5653fd56a C:\Program Files (x86)\Dell\Toad for MySQL Freeware 7.5\ToadPlugin.dll UIAutomationClient, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 C:\windows\Microsoft.Net\assembly\GAC_MSIL\UIAutomationClient\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationClient.dll UIAutomationTypes, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 C:\windows\Microsoft.Net\assembly\GAC_MSIL\UIAutomationTypes\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationTypes.dll WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 C:\windows\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll WindowsFormsIntegration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 C:\windows\Microsoft.Net\assembly\GAC_MSIL\WindowsFormsIntegration\v4.0_4.0.0.0__31bf3856ad364e35\WindowsFormsIntegration.dll QP5, Version=5.276.15058.36019, C:\Program Files (x86)\Dell\Toad for MySQL Freeware 7.5\qp5.dll ********************************************************************** Licensing ********************************************************************** DBA, Debugger ################################################################################# Thanks
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